Warranty & Complaints
Warranty
We care about our products and logically do our best to deliver them to you in top condition. Yet it happens that an order is broken during transport or that something else happens that you can claim under warranty. From a legal point of view, you are obliged to report this to us within two months of having detected the defect. If the defect falls within the warranty, we will take care of repair or replacement free of charge.
Complaints
It can always happen that something doesn't go quite as planned. We recommend that you make complaints known to us by sending an email to [email protected]. From 15 February 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet under consideration elsewhere, you are free to deposit your complaint via the European Union platform.
Ordered today, delivered tomorrow
Do you place your order before 17:00? Then it will be shipped today and you will have it at home tomorrow!
Pay with ideal
At LegalHighs you can pay easily and securely with iDeal, just as you are used to!
anonymous & discreet shipping
All our packages are sent anonymously and discreetly. There is nothing to see on the outside.